Privacy Policy

Effective Date: April 2025
Last Updated: May 2025

At Claytap, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you access or use the Claytap platform, website, and related services (collectively, the “Services”).

1. Information We Collect

Personal Information

When you register or interact with our Services, we may collect:

  • Full name
  • Email address
  • Phone number
  • Profile details and preferences
  • Company or project information (if applicable)

Usage and Technical Data

We automatically collect information about your device and usage, such as:

  • IP address
  • Browser type and version
  • Device identifiers
  • Pages visited, features used, and time spent
  • Crash logs and diagnostics

Cookies and Other Technologies

We use cookies and similar technologies to:

  • Maintain session information
  • Remember preferences
  • Improve performance
  • Deliver relevant content and adss

You can manage or disable cookies via your browser settings, though some features may not work as intended.

2. How We Use Your Information

We use collected information to:

  • Provide and maintain our services
  • Personalize and enhance your experience
  • Respond to support requests and feedback
  • Send updates, tips, and service-related notifications
  • Analyze usage and improve our platform
  • Ensure security and prevent misuse
  • Comply with legal obligations

3. Legal Basis for Processing (for EU Users)

We process your data on one or more of the following legal bases:

  • Your explicit consent
  • Fulfillment of a contract
  • Compliance with legal obligations
  • Our legitimate interests (e.g., product development and security)

4. Data Sharing and Disclosure

Claytap does not sell your personal data. We may share your information with:

  • Authorized service providers (e.g., hosting, analytics, communication platforms)
  • Legal authorities when required by law or to prevent harm
  • Business partners (only with your consent, and solely for collaborative services)

All third parties are contractually bound to protect your data under applicable laws.

Data Retention

We retain your personal data:

  • For as long as your account remains active
  • We'll keep your data for 1-month period after the last day of your subscription plan

After this period, your data may be anonymized and used only for analytical purposes.

6. Data Security

We use industry-standard technical and organizational measures to protect your information. These include:

  • Data encryption (at rest and in transit)
  • Discretionary Access Control (DAC) enforcement
  • Role-Based Access Control (RBAC) enforcemen
  • Regular security audits
  • Access logging
Monitoring & Incident Response:
  • Monitoring: Security event tracking
  • Detection: Brute-force protection and anomaly detection
  • Response:
    • Alert internal security team
    • Lock suspicious sessions
    • Notify the user, if applicable

7. Children's Privacy

Claytap is not intended for children under the age of 16, We do not knowingly collect data from minors. If we learn that we have collected personal information from a child without consent, we will delete it promptly.

8. Use of Google APIs

Adherence to Google Policies: Claytap’s use and transfer of information received from Google APIs (like Google Calendar data) will adhere to Google’s API Services User Data Policy, including its Limited Use requirements . This means we abide by Google’s rules for how we can use your data: only to provide the functionality you expect, and not in any way that would violate your privacy or Google’s terms.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted here, with a revised “Last Updated” date. If changes are significant, we will notify you via the app or by email.

10. Contact Us

For questions, feedback, or data-related requests, please contact:

Address:

4789 Yonge St. Suite 303

Toronto, ON

Canada